FAQ:

Shipping & Delivery

Do you ship internationally?

Yes! We offer worldwide shipping so you can shop Zolt Swim from anywhere.

Is local delivery available?

Absolutely- we offer local delivery options for customers within our service area.

Who covers duties & taxes?

All international duties, taxes and custom fees are the responsibility of the buyer. Zolt Swim does not cover these additional charges.

How are shipping costs and delivery times calculated?

Shipping rates and estimated delivery times will be displayed at checkout based on your shipping address.

Size Chart

Returns & Exchanges

Returns

Approved returns will be issued as store credit, which you can use toward your next Zolt Swim purchase.

Exchanges

We want you to love your Zolt Swim pieces, but if something isn't quite right, we accept exchanges on unworn items in perfect condition. To be eligible, all items must have the original sanitary sticker intact and be returned in their original packaging. For hygiene reasons, we cannot accept any returns or exchanges if the sanitary sticker has been removed or tampered with.

To begin the process, please send a clear photo of the item via Instagram DMs @zoltswim.

Privacy Policy

At Zolt Swim, your privacy and trust are important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you shop with us or interact with our website.

  1. Information We Collect


When you make a purchase or sign up for our newsletter, we may collect the following information:
• Name
• Email address
• Shipping and billing address
• Phone number
• Payment details (processed securely through third-party payment gateways)

2. How We Use Your Information


We use your information to:
• Process and fulfill your orders
• Send order and shipping updates
• Respond to customer inquiries
• Share news, promotions, and product updates (only if you subscribe)
• Improve our website and services

3. Sharing Your Information


We will never sell or rent your personal information. We only share necessary details with trusted third parties (such as shipping carriers and payment processors) to complete your transactions.

4. Security


We use industry-standard measures to protect your data and ensure it’s handled securely. However, please note that no method of transmission over the internet is 100% secure.

5. Your Rights


You may request to access, update, or delete your personal information at any time by contacting us. You can also unsubscribe from our emails through the link at the bottom of any marketing message.

6. Cookies


Our website may use cookies to enhance your browsing experience and help us understand site traffic. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy


Zolt Swim may update this policy occasionally. Any changes will be posted on this page with an updated revision date.

8. Contact Us


If you have any questions about our Privacy Policy, feel free to reach out to us via Instagram @zoltswim or through our contact form.

Terms & Conditions

Welcome to Zolt Swim. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before shopping with us.

General Information


Zolt Swim is an online swimwear brand offering ethically handmade, sustainable swimwear. All products are subject to availability. We reserve the right to update prices, product information, and policies at any time without notice.

Orders & Payment


All orders must be paid in full at checkout. We accept major payment methods through secure third-party processors. Once an order is placed, you’ll receive an order confirmation via email.

Shipping


We ship worldwide and offer local delivery. Shipping rates and delivery times are calculated at checkout. International customers are responsible for any customs duties, taxes, or import fees.

Returns & Exchanges


We accept returns and exchanges for items in perfect condition with the sanitary sticker fully intact. All approved returns are issued as store credit. Customers must send a photo of the item via Instagram DMs (@zoltswim) to begin the process. We do not accept returns for worn or damaged items.

Product Accuracy


We make every effort to display our products as accurately as possible. However, colors may vary slightly due to screen differences. As each piece is handmade, small variations in sizing may occur.

Intellectual Property


All content on this website—including logos, product names, photos, and designs—is the property of Zolt Swim and may not be used, copied, or distributed without permission.

Limitation of Liability


Zolt Swim is not liable for any indirect or incidental damages resulting from the use of our products or website. Use our products at your own discretion and ensure proper care and washing as instructed.

Governing Law


These terms are governed by the laws of the Philippines. Any disputes will be handled in accordance with local jurisdiction.

Contact


For any questions regarding these terms, feel free to reach out via our Instagram DMs @zoltswim or through our website contact form.